R. A. Nagel

Hoffmann-Hayman Office Manager as profiled in the 26 August 1923 San Antonio Light employee series (page 63). His motto was “Service with a smile.”

The article reads: “‘Service with a smile’ is the motto that Mr. Nagel uses continuously. And whether the telephone order be for one case of coffee or ten—the same unusual prompt service goes with every order.”

Key entities extracted:

• Telephone orders are explicitly named — H&H was receiving and processing phone orders by 1923, an operational detail documenting the firm’s telephone-commerce capability at that date
• Prompt service applied regardless of order size (one case to ten cases — a documented order-size range for the 1923 trade)

Open questions

• Full vitals, San Antonio directory citations
• Tenure dates (only the 1923 attestation is in hand)
• Relationship to the later “office manager” role held by Louis B. Menger by Aug 1921 — were Nagel and L. B. Menger sequential, parallel, or did the title transfer?

See also

• Hoffmann-Hayman Coffee Company
• Menger Family — L. B. Menger held the “office manager” title concurrent or sequential